Home Support System Status Login

Notifications

This documentation will explain iVvy notifications. In our system, it is referred to as a subscription and each event type is a notification.

For terminology, you subscribe to an endpoint. There are several endpoints available and will provide the changes related to that specific endpoint.

Table Of Contents

Subscriptions

iVvy offers notifications that will send you details of a specific object that you wish to subscribe to. There are several notifications available and you may subscribe and unsubscribe to whichever notification is necessary for your development.

Access

The notification endpoints are currently only available to the “Primary” user of the account or API keys created without user. API Keys created with a user selected that is not a “primary” user, will result in a 403 - Not Allowed error

Testing

You can test using this fantastic website:

https://webhook.site/

This website will assist you in receiving webhook information during your testing.

Subscribing To A Notification

Following on the instructions we have available on our website:

https://developer.ivvy.com/getting-started

You can use the following subscription endpoints:

Request Body

The request body to be provided to the endpoints is a JSON body with the key being the name of the notification endpoint you wish to subscribe to / unsubscribe from. And the value being the URL you are using to receive our notification.

The same object is required when interacting with either endpoint described below. The notification endpoints available are described below.

{
  "[ENDPOINT NAME]": "YOUR WEBHOOK URL"
}

Subscribe

/api/1.0/account?action=subscribeToNotifications - POST

This endpoint will allow you to subscribe to a new notification type.

Response

The response that you will receive will be very similar to this. It will show you the current status of all of the notifications that you currently subscribe to. In the example below, this is a response when subscribed to the companies notification.

{
  "eventsSuccess": false,
  "eventsTopicId": null,
  "venuesSuccess": false,
  "venuesTopicId": null,
  "paymentsSuccess": false,
  "paymentsTopicId": null,
  "crmSuccess": false,
  "crmTopicId": null,
  "contactsSuccess": false,
  "contactsTopicId": null,
  "companiesSuccess": true,
  "companiesTopicId": "arn:aws:sns:ap-southeast-2:2:iVvy_Account_41_d7_NotifCompanies"
}

When you have subscribed to a notification, the endpoint you have provided will receive a message containing specific information about the notification you have subscribed to. Below is an example of a message from the iVvy API.

{
  "Type": "SubscriptionConfirmation",
  "MessageId": "9a55edb6-b3e8-4cef-9eee-6d302d24c5ac",
  "Token": "2336412f37fb687f5d51e6e2425f004ae03ffa22ff5caccf7d0",
  "TopicArn": "arn:aws:sns:ap-southeast-2:232528047142:iVvy_Account5_d7336c818a0bf60d087_NotifCompanies",
  "Message": "You have chosen to subscribe to the topic arn:aws:sns:ap-southeast-2:232528047142:iVvy_Account5_d7336c818a0bf60d087_NotifCompanies.\nTo confirm the subscription, visit the SubscribeURL included in this message.",
  "SubscribeURL": "https://sns.ap-southeast-2.amazonaws.com/?Action=ConfirmSubscription&TopicArn=arn:aws:sns:ap-southeast-2:232528047142:iVvy_Account_818a0bf60d087_NotifCompanies&Token=2336412",
  "Timestamp": "2020-09-14T00:10:13.086Z",
  "SignatureVersion": "1",
  "Signature": "bvcrDYRbbqYK6aXAOAIK0e+W/Bs0kr6VQMyoNQ==",
  "SigningCertURL": "https://sns.ap-southeast-2.amazonaws.com/SimpleNotificationService-a89c941702d737128f7b6.pem"
}

In the JSON object above, you’ll notice that there is a message and it will say something similar to the below:

To confirm the subscription, visit the SubscribeURL included in this message

There is a SubscribeURL attribute. You will need to contact this endpoint which will complete the registration of the subscription for that URL. You will not receive any notifications until you have contacted this endpoint.

Unsubscribe

/api/1.0/account?action=unsubscribeFromNotifications - POST

Note: Use the body request that you used in the subscribe endpoint.

Should you wish to no longer receive notifications of a particular type.

Response

{
  "eventsResult": 2,
  "venuesResult": 2,
  "paymentsResult": 2,
  "crmResult": 2,
  "contactsResult": 2,
  "companiesResult": 1
}

The response example above shows the result of unsubscribing each endpoint. The integer value will be one of the following:

ValueShortDescription

1

Success

The notification endpoint has been unsubscribed, and will no longer receive notifications

2

Not Requested

The notification endpoint was not in the api request

3

Unknown Error

An unknown error has occurred, contact iVvy tech support

4

Not Found

The notification endpoint was not found in the list of subscribed endpoints

5

Incorrect Source

You must unsubscribe with the API key that was used to subscribe the notification endpoint

6

Status Not Confirmed

The notification endpoint cannot be unsubscribed until it has been confirmed

Notification Payload

The notification payload looks as follow.

{
  "Type": "Notification",
  "MessageId": "1bca0cbf-8790-506f-a983-52d7cc7d32d9",
  "TopicArn": "arn:aws:sns:ap-southeast-2:232528047142:iVvy_Account_14_d4959ffe27f4a760733babdf1fa7fbbd354d4f62_NotifCompanies",
  "Message": "{\"TxnId\":\"b898c04362bcbfe984f1867ce7db5599\",\"Region\":\"stage\",\"Timestamp\":1710115244,\"AccountId\":\"14\",\"Subject\":\"CompanyAdded\",\"Body\":\"{\\\"data\\\":{\\\"id\\\":60825,\\\"externalId\\\":null,\\\"businessName\\\":\\\"Test Company 123\\\",\\\"tradingName\\\":\\\"Trading Name\\\",\\\"businessNumber\\\":\\\"ABN123\\\",\\\"phone\\\":\\\"\\\",\\\"otherPhone\\\":\\\"\\\",\\\"fax\\\":\\\"\\\",\\\"website\\\":\\\"\\\",\\\"email\\\":\\\"\\\",\\\"address\\\":{\\\"line1\\\":\\\"\\\",\\\"line2\\\":\\\"\\\",\\\"line3\\\":\\\"\\\",\\\"line4\\\":\\\"\\\",\\\"city\\\":\\\"\\\",\\\"stateCode\\\":\\\"\\\",\\\"countryCode\\\":\\\"AU\\\",\\\"postalCode\\\":\\\"\\\"},\\\"modifiedDate\\\":\\\"2024-03-11 00:00:44 UTC\\\",\\\"primaryAccountManager\\\":{\\\"id\\\":50476,\\\"firstName\\\":\\\"API\\\",\\\"lastName\\\":\\\"Test\\\",\\\"email\\\":\\\"david.tannock@ivvy.com\\\"},\\\"secondaryAccountManager\\\":null,\\\"industry\\\":{\\\"id\\\":369,\\\"name\\\":\\\"Banking\\\"},\\\"primaryContact\\\":{\\\"id\\\":7474181,\\\"firstName\\\":\\\"test\\\",\\\"lastName\\\":\\\"test\\\",\\\"email\\\":\\\"test01@ivvy.com\\\",\\\"phone\\\":\\\"078 0895 8308\\\"},\\\"isAgent\\\":0,\\\"parentCompanyId\\\":0,\\\"leftValue\\\":1,\\\"rightValue\\\":2,\\\"depth\\\":0,\\\"rootId\\\":60825,\\\"commissionSpace\\\":null,\\\"commissionSpaceType\\\":null,\\\"commissionFood\\\":null,\\\"commissionFoodType\\\":null,\\\"commissionBeverage\\\":null,\\\"commissionBeverageType\\\":null,\\\"commissionAudioVisual\\\":null,\\\"commissionAudioVisualType\\\":null,\\\"commissionAccommodation\\\":null,\\\"commissionAccommodationType\\\":null,\\\"iataNumber\\\":null,\\\"customFields\\\":[{\\\"fieldId\\\":64,\\\"displayName\\\":\\\"t\\\",\\\"value\\\":\\\"\\\"},{\\\"fieldId\\\":67,\\\"displayName\\\":\\\"RB-1952 test 1\\\",\\\"value\\\":\\\"\\\"},{\\\"fieldId\\\":68,\\\"displayName\\\":\\\"RB-1952 test 2\\\",\\\"value\\\":[\\\"\\\"]},{\\\"fieldId\\\":76,\\\"displayName\\\":\\\"Upload file\\\",\\\"value\\\":null},{\\\"fieldId\\\":169753,\\\"displayName\\\":\\\"RB-3526 test\\\",\\\"value\\\":\\\"2024-03-11 14:00:00 UTC\\\"}]}}\",\"SourceType\":0,\"SourceInfo\":null,\"Signature\":\"jbOmjGh1CmyA\\/Z1vS+gnTidrTD\\/vxX7wZtmRmb8N1M7NxTqgpiGOErR8zAvTtfQqVH0sU6yCQkXykEOrmCIT1u3pC9j34IZQKgAMv859xXBSCpx0SXBNqo7dyXT8zAq5p6vW\\/1BGuIWbooaNFB3KNmWmc8y9fMs0akFINuF2kSS6AndnD2zwtIVxZ3jIs8eFSBroEVNOX1YaaGKOulIjQvdMsk7Ge0UGCAba36izHf65Q5riEjrqz0W62OseHJseLZIVRRjlW+4VsYdx2sq1cCXYz1M3Muw0iTNUvHcqAIEG18cF6+tNuqPX4ilDzYzc4udEOv1z8X8+Un5kmqO9Uw==\",\"SigningPublicKeyPath\":\"\\/accounts\\/14\\/1537854341\\/notifcert.txt\"}",
  "Timestamp": "2024-03-11T00:00:45.569Z",
  "SignatureVersion": "1",
  "Signature": "k1fv23ZAC0tYVn8UaFZHcwJQCH0LaubIz5219ziK/tn4uR7GlSi/h0A7XL3aibrVn5aU6LF3scYzXezw0N21EOD2VZohAY/oSgbqzwp+RECvbGs4kZuz8x+6lKYeem2TPEjsaPaFF+JuW7sSvTqZ8L2MZuxbCBXOuiuBl5hKF2va2Tkaiho0A+753AbQWL4hQjqxCCLb1UrglvgKTPfrg9Ew4x9FFe9tNjkh7utYYKI9fltcqp5Hk66E6ftsxsixBsa44t2cUCCOKFnleTH90sPgtWwBYazee4wdL/s+rsBLMxKPYTUcwTLc6TAqtE4N1V2xBILksFEBlG9nNGBLpg==",
  "SigningCertURL": "https://sns.ap-southeast-2.amazonaws.com/SimpleNotificationService-60eadc530605d63b8e62a523676ef735.pem",
  "UnsubscribeURL": "https://sns.ap-southeast-2.amazonaws.com/?Action=Unsubscribe&SubscriptionArn=arn:aws:sns:ap-southeast-2:232528047142:iVvy_Account_14_d4959ffe27f4a760733babdf1fa7fbbd354d4f62_NotifCompanies:a97813c2-7724-4f18-97a5-afd41258bd44"
}

We are using AWS SNS so about notification is from SNS. You should validate the message before processing it further.

Message Details

Here is the explanation of each key in the "Message". Using the "Subject" you can identify the what type of the message. The "Body" schema depends on the Subject.

PropertyDescriptionType

AccountId

The Account Id from where notification has been published

string

Subject

The subject of the message. This is predefined

string

Body

The body of the notification.

string

Region

The region of the notification from where notification has been published

string

Signature

The cryptographic signature of the message

string

SigningPublicKeyPath

The path of the public certificate paired with the private key used to generate the signature.

string

SourceInfo

Optionally the source of the message in JSON. E.g. API key for API source

string

SourceType

The source of the message

int

Timestamp

The timestamp of the notification

string

TxnId

The Transaction id of the notification

string

Source Type

ValueDescription

0

Unknown

1

API

Endpoints

The notification can have message for different entities. For example, contactsEndpoint has a message for contact's note added or updated.

Here is the list of endpoints

Endpoint KeyDetails

companiesEndpoint

Click Here

contactsEndpoint

Click Here

crmEndpoint

Click Here

paymentsEndpoint

Click Here

venuesEndpoint

Click Here

eventsEndpoint

Click Here

PreviousAdd or Update Lead NoteNextCompany Endpoint

Last updated