Change Booking Status

Change Booking Status

POST [PlatformAddress]/api/1.0/venue?action=changeBookingStatus

Changes the current status of a venue booking.

{
  "success": true,
  "id": 1234,
}

Request Details

PropertyTypeRequiredDescription

id

integer

required

The unique id of the booking whose status will be changed.

venueId

integer

required

The unique id of the venue to which the booking belongs.

currentStatus

required

The new status to assign the booking.

changedByUserId

integer

optional

The unique id of the user who changed the status of the booking. The user assigned to the api key will be used when this parameter is not set.

cancelStageId

integer

optional

The id of the stage to assign to the opportunity when cancelling a quote (i.e. changing from a prospective status to cancelled).

cancelReasonId

integer

optional

The id of the stage reason to assign to the opportunity/booking being cancelled. When cancelling a quote (i.e. changing from a prospective status to cancelled), the value must belong to the "cancelStageId" stage. When cancelling a booking, the value must belong to the "cancelled" stage.

cancelLostToCompetition

string

optional

A description of how the cancelled booking was lost to competition.

cancelClosedDate

date

optional

The date when booking was cancelled. Required when the booking status is changing to cancelled.

convertedStageId

integer

optional

The id of the stage to assign to the opportunity to which the booking belongs. Required when changing the status to anything but cancelled.

convertedStageReasonId

integer

optional

The id of the stage reason to assign to the opportunity to which the booking belongs. Can be set when changing the status to anything but cancelled.

marketplaceStageReasonType

optional

This is the official regretted reason that will be sent to the booker when the opportunity is regretted. Required when "convertedStageId" is the regretted stage.

convertedClosedDate

date

optional

The date when quote (ie. a prospective status) is being converted to booking (ie. Tentative or Confirmed). Required when booking is being closed (i.e. Prospective/ProspectiveHold to Tentative or Confirmed and lead stage is either won or lost).

Booking Status

The following booking status options are supported.

ValueDescription

1

Prospective

2

Tentative

3

Confirmed

4

Cancelled

9

Prospective Hold

Marketplace Stage Reason Type

The following marketplace stage reason are supported

ValueDescription

1

Accommodation unavailable

2

Accommodation capacity - too small

3

Conference/Event space unavailable

4

Conference/Event space capacity - too small

5

Conference/Event space capacity - too big

6

Facilities not suitable

7

No reason given

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